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Delivery Policy
Last updated: January 2025

skymobiles.online is an informational comparison website and does not sell, ship, or deliver any physical or digital products directly. This page explains how delivery matters relating to Sky Mobile SIM cards and handsets actually work.

SIM Cards & Handsets

Where a Sky Mobile service requires a SIM card or handset delivery, this is arranged, dispatched, and fulfilled entirely by Sky UK Limited or its appointed courier partners. We have no role in dispatching equipment or scheduling deliveries.

Delivery Timeframes

Any timeframes for SIM or handset delivery are set and communicated by Sky at the point of sign-up. We are unable to confirm, track, or influence delivery dates, as we have no visibility into Sky's fulfilment systems.

Missed or Delayed Deliveries

If you're experiencing a delayed or missed delivery, please contact Sky Mobile directly through the My Sky app or their official website, as only Sky can access and amend these orders.

Contact

Unsure who to contact about a delivery-related matter? Call +44 800 652 1784 and we'll help point you in the right direction.